Surveilstar can be used as centralized computer maintenance system to manage and control monitored computers’ hardware and software assets with remote control, having a secure and full remote access to any monitored computer, giving a hand to resolve their computer problems quickly and remotely rather than making long distance suggestions.
They also have a freedom to control and manage client through console, including applications, processes, performance, devices, services, disks, shared folders, scheduled tasks, users and groups and software.
Click menu Maintenance > Applications, then select a certain computer, and SurveilStar will show a list of all running applications with the currently active application displayed in dark blue bold.
There are two buttons on the upper right corner of data display area:
Sessions. If a computer is logged in two or more users or a user logs on to two or more computers at the same time, administrator can view real-time application list of specified one via this button.
Stop track. If you click this button, application list of monitored computer will automatically refresh and display. You can check and modify the interval by Tools > Options > information.
End Task
IT manager can end application tasks through console remotely. Select application not available and right-click then choose End Task to close specified application.
Click menu Maintenance > Processes, then select a certain computer, and SurveilStar will show a list of all running processes including File Name, PID, Time, Session ID, CPU, CPU Time, Memory, Virtual memory, priority, Handle, Thread Count and Path.
There are two buttons on the upper right corner of data display area:
Sessions and it is available only in user mode. If a user logs on to two or more computers at the same time, administrator can view real-time processes list of specified one via this button.
Stop track. If you click this button, process list of monitored computer will automatically refresh and display. You can check and modify the interval by Tools > Options > information.
End Process
IT manager can end processes through console remotely. Select process not available and right-click then choose End Process to close specified process.
Click menu Maintenance > Performance, then select a certain computer, and SurveilStar will show a list of its performance including CPU Usage, Memory Usage, Sum, Physical Memory, Commit, and Kernal Memory.
There are two buttons on the upper right corner of data display area:
Sessions and it is available only in user mode. If a user logs on to two or more computers at the same time, administrator can view performance of specified one via this button.
Stop track. If you click this button, performance of specified computer will automatically refresh and display. You can check and modify the interval by Tools > Options > information.
Click menu Maintenance > Devices Manager, then select a certain computer, and SurveilStar will show a list of hardware devices on the client machine including CPU, Disk drives, Keyboards, Network adapters and System devices and so on.
There are two buttons on the upper right corner of data display area:
IT manager can select modes to display the list. Currently there are two modes available: display by type and display by connection. And you can also choose to display hidden devices or not via this icon.
Sessions and it is available only in user mode. If a user logs on to two or more computers at the same time, administrator can view and manage devices of specified one via this button.
Enable or Disable Devices
IT manager can enable or disable devices through console remotely. Select certain device and right-click then choose Enable or Disable to manage devices of client machines.
Click menu Maintenance > Services, then select a certain computer, and SurveilStar will show a list of system services on the client machine including Name, Description, Status, Startup Type, Log on identity and Path.
There is one button on the upper right corner of data display area:
Sessions and it is available only in user mode. If a user logs on to two or more computers at the same time, administrator can view and manage system services of specified one via this button.
Start or Stop Services
IT manager can start or stop services through console remotely. Select certain service and right-click then choose Start or Stop to change status of the service of agent machines. You can also right-click and choose a startup type to specified service from the three types: Automatic, Manual and Disabled.
Click menu Maintenance > Disk Management, then select a certain computer, and SurveilStar will show a list of disk partitions and usage of client machine including Volume, File System, Capacity, Free Space and %Usage.
There is one button on the upper right corner of data display area:
Sessions and it is available only in user mode. If a user logs on to two or more computers at the same time, administrator can view disk condition of specified one via this button.
Click menu Maintenance > Shared Folders, then select a certain computer, and SurveilStar will show folders shared condition of client machine including Folders, Path, Agent Connections and Comment.
There are two buttons on the upper right corner of data display area:
One is the way to display. Currently there are three ways.
Shares: Display with folders shared by certain monitored and IT manager can stop sharing by right-clicking specified items.
Sessions: Display with detailed information about remote machines which access to shared folders on certain agent computer, including User, Computer IP address, Type of Operating System, Open file Quality, Connected Time, Idle Time and Guest.
IT manager can close the session or close all sessions by right-clicking specified items.
Open Files: Display with files opened by remote accessing computers and show detailed information including Name of Open file, Assessed By, Locked and Mode.
IT manager can close the open file or close all open files by right-clicking specified items.
Sessions and it is available only in user mode. If a user logs on to two or more computers at the same time, administrator can view and manage real-time shared folders of specified one via this button.
Click menu Maintenance > Scheduled Tasks, then select a certain computer, and SurveilStar will show a list of scheduled tasks of client machine including Name, Schedule, Application, Next Run Time, Last Run Time, status, Last Result and Creator.
There is one button on the upper right corner of data display area:
Sessions and it is available only in user mode. If a user logs on to two or more computers at the same time, administrator can view scheduled tasks of specified one via this button.
Delete Task
IT manager can delete illegal scheduled tasks through the console remotely. Select certain item and right-click then choose Delete to manage scheduled tasks of agent machines.
Click menu Maintenance > Users and Groups, then select a certain computer, and SurveilStar will show local users with Name, Full Name, Description and groups of users with Name and Description.
There is one button on the upper right corner of data display area:
Sessions and it is available only in user mode. If a user logs on to two or more computers at the same time, administrator can check users and groups of specified one via this button.
Click menu Maintenance > Software Management, then select a certain computer, and SurveilStar will show a list of software installed in the agent machine including Name, Company name, version, Size and Path.
There is one button on the upper right corner of data display area:
Sessions and it is available only in user mode. If a user logs on to two or more computers at the same time, administrator can check software list of specified one via this button.
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